Last updated August 3, 2026

Terms of Service

Effective date: August 3, 2026

These Terms of Service (“Terms”) are a binding agreement between you and SLS Consulting LLC, a California limited liability company doing business as Closer (“Closer,” “we,” “us,” or “our”). They govern your use of gettingcloser.co, our member community, our live and online events, our courses and archives, our AI dating coach, and our matchmaking database (together, the “Services”).

By creating an account, purchasing a membership, attending an event, or otherwise using the Services, you agree to these Terms. If you do not agree, do not use the Services.

Please read Section 9 (Recording, Photography, and Media Release), Section 10 (Matchmaking and Introductions), Section 12 (AI Dating Coach), and Section 20 (Dispute Resolution) carefully. They affect your rights.

1. Who we are and what Closer is

Closer is a membership program for adults who want to date with more skill, honesty, and support. Depending on your plan, membership may include facilitated live singles events, weekly online dating strategy sessions, video courses, searchable session archives, a private AI dating coach, a member community, and consideration for curated matchmaking introductions.

Closer is not a therapy, counseling, medical, or mental health service. Our facilitators, coaches, and matchmakers are relational educators and matchmaking professionals, not licensed therapists acting in a clinical capacity. Nothing in the Services is a substitute for professional mental health care, medical advice, or legal advice.

Closer does not promise you a relationship. We create conditions where connection is more likely. We do not guarantee that you will be matched, introduced, selected, liked, or partnered.

2. Eligibility

To use the Services you must:

  • Be at least 18 years old
  • Have the legal capacity to enter into a binding contract
  • Be single and legally free to date, or be in an open relationship with the knowledge and consent of your partner
  • Not be required to register as a sex offender in any jurisdiction
  • Not have been convicted of a felony involving violence, sexual assault, stalking, harassment, or fraud
  • Not have been previously removed from the Services

We may ask you to confirm any of the above. Providing false information is a material breach of these Terms.

3. Accounts

You are responsible for the accuracy of the information in your account and profile, for keeping your login credentials secure, and for all activity under your account. Tell us promptly at legal@gettingcloser.co if you believe your account has been compromised. Accounts are personal to you and may not be shared, transferred, or sold.

4. Membership plans, billing, and auto-renewal

Plans. We currently offer Closer Online and Closer Live at the prices shown at checkout. Founding member pricing, where offered, means your rate stays the same for as long as your membership remains active and uninterrupted.

Recurring billing. Memberships are monthly subscriptions. Your membership automatically renews each month and your payment method is automatically charged the then-current rate until you cancel. You authorize us and our payment processor to charge your payment method on a recurring basis.

Cancellation. You may cancel at any time from your account settings or by emailing legal@gettingcloser.co. Cancellation takes effect at the end of your current billing period. You keep access until that date. We do not prorate partial months except where required by law.

Price changes. We may change membership prices. We will give you at least 30 days’ advance notice by email before a price change affects you, and you may cancel before it takes effect.

Failed payments. If a payment fails, we may suspend access until the balance is paid and may retry the charge.

Taxes. Prices exclude applicable taxes unless stated otherwise.

5. Your right to cancel a dating service contract

NOTICE TO BUYER: You may cancel this agreement, without penalty or obligation, at any time before midnight of the third business day after the date you sign this agreement. To cancel, send a signed and dated written notice stating that you are cancelling, or send any other written notice of cancellation, to:

SLS Consulting LLC, 16950 Via de Santa Fe, Suite 5060, Rancho Santa Fe, CA 92067, or by email to legal@gettingcloser.co.

If you cancel within that period, we will refund all money you paid within 10 days of receiving your notice.

This membership has no minimum term. It runs month to month and either party may end it as described in Section 4 and Section 15.

If you die or become disabled during the term of your membership, you or your estate may cancel and receive a refund of any prepaid, unused amounts, as required by applicable law.

6. Refunds

Outside the cancellation right in Section 5:

  • Membership fees already charged are generally non-refundable
  • Live event tickets and any separately purchased event fees are non-refundable but may be transferable to a future event at our discretion if you notify us at least 30 days before the event
  • If we cancel an event outright and cannot reschedule it, we will refund any separate fee you paid for that specific event
  • If we remove you from an event or terminate your membership for violating these Terms, you are not entitled to a refund

7. Vetting, safety, and your own judgment

What our vetting is. Membership and event participation may involve an application, interview, or screening by our team. This is a subjective judgment about fit, readiness, and intentions.

What our vetting is not. We do not conduct criminal background checks, sex offender registry searches, credit checks, identity verification, or consumer reports on members. We do not verify members’ statements about their age, marital status, employment, health, criminal history, or anything else. Any impression that a member has been “verified,” “vetted,” or “screened” refers only to the informal process described above.

You are responsible for your own safety. Members are strangers to each other and to us. You alone are responsible for your interactions with other members, at events, online, and in any communication or meeting that happens afterward. We recommend that you meet new people in public places, tell a friend where you are going, arrange your own transportation, and stop any interaction that feels unsafe.

Report problems. Tell us at legal@gettingcloser.co if a member behaves in a way that concerns you. We take reports seriously and may act on them, but we are not a law enforcement or investigative body. If you are in danger, contact local emergency services.

We are not responsible for member conduct. To the maximum extent permitted by law, we are not liable for the acts or omissions of other members, whether at an event, online, or anywhere else.

8. Live events, conduct, and assumption of risk

Conduct. At every Closer event and in every Closer space, you agree to:

  • Treat every person present with respect and care
  • Respect stated and unstated boundaries, and ask before touching anyone
  • Accept “no” gracefully, the first time
  • Refrain from harassment, intimidation, sexual pressure, unwanted persistent pursuit, slurs, or degrading comments
  • Refrain from photographing or recording other participants without their permission (see Section 9)
  • Refrain from soliciting, recruiting, selling, or promoting other businesses, services, or programs
  • Follow the instructions of facilitators and the rules of the venue
  • Attend sober enough to participate safely and consensually

Confidentiality between members. Closer events involve real personal disclosure. What another person shares in an event, session, or community space is theirs. Do not repeat it, post it, screenshot it, or share it outside the group in a way that identifies them. This obligation continues after your membership ends.

Removal. We may ask you to leave an event, remove you from an online session, or suspend your access at any time, with or without warning, if we believe your conduct is unsafe, disrespectful, or disruptive. Removal is at our sole discretion and does not entitle you to a refund.

Assumption of risk. Live events involve travel to a venue, physical presence with strangers, emotionally vulnerable conversation, guided relational exercises, and optional consensual physical contact such as a handshake or hug. You voluntarily assume the risks of participation, including emotional discomfort, interpersonal conflict, injury, illness, and the conduct of other participants and third parties.

Release. To the maximum extent permitted by law, you release and hold harmless Closer, its owners, employees, facilitators, contractors, and venue partners from claims arising out of your participation in an event, except for claims arising from our gross negligence or willful misconduct. Nothing in these Terms limits any liability that cannot be limited under applicable law.

9. Recording, photography, and media release

Please read this section carefully. It is a condition of participating in Closer events and sessions.

We record. We photograph, film, and audio record live events, online strategy sessions, community calls, and other Closer gatherings. Online sessions are recorded with participants visible and audible on camera, and those recordings are added to our searchable member archive. Live events are photographed and filmed.

Your release and license. By attending or participating in any Closer event, session, or gathering, you grant Closer and its successors and assigns an irrevocable, perpetual, worldwide, non-exclusive, royalty-free, fully paid, sublicensable, and transferable right and license to record, reproduce, edit, adapt, publish, distribute, publicly display, publicly perform, and otherwise use your name, image, likeness, voice, statements, and appearance, in whole or in part, in any medium now known or later developed, for any purpose relating to Closer, including:

  • Advertising, marketing, promotion, and social media
  • Websites, landing pages, email, and printed materials
  • Member-facing course content, session archives, and training material
  • Press, editorial, and partnership use
  • Internal training, quality review, and facilitator development

This license is granted without any obligation to pay you, to credit you, to notify you of any particular use, or to obtain your approval of the final material. You waive any right to inspect or approve any use, and you waive any claim based on defamation, false light, invasion of privacy, or right of publicity arising from a use consistent with this section.

What you acknowledge. You understand that Closer is a dating and singles program, and that appearing in Closer materials may identify you publicly as someone who attended a singles or dating event and was seeking connection. You accept that.

What we will not do. We will not use your image or recordings in a way that is sexually explicit, that falsely states you endorse a product unrelated to Closer, that fabricates statements you did not make, or that we know to be materially misleading about you.

Removal requests. If you want us to stop using a specific photo, clip, or recording going forward, email legal@gettingcloser.co with enough detail to identify it. We will consider every request in good faith and will make reasonable efforts to remove or replace the material in channels we control. We cannot recall material already printed, distributed, licensed, shared by others, cached, or embedded in a session archive, and this removal process is a courtesy rather than a right you retain under this section.

You may not record. You may not photograph, film, screen record, or audio record any Closer event, session, community call, or course video, or any other member, without our prior written permission and the permission of every person recorded. This protects other members, who are sharing personal material.

Consideration. You acknowledge that your membership, your admission to events, and access to the Services are good and valuable consideration for the release in this section.

Minors. No one under 18 may attend. If a minor appears in any Closer recording, contact us and we will remove the material.

10. Matchmaking and introductions

How it works. Members may create a matchmaking profile containing information such as their photos, background, values, lifestyle, relationship goals, dating preferences, and other details they choose to share. Our matchmaking team, including matchmakers affiliated with Sophy Love, reviews these profiles to consider members for personal introductions.

How your information is used. By creating a matchmaking profile, you authorize us to:

  • Share your profile, including your photos and the personal details you provide, with other Closer members whom our team believes may be a compatible match
  • Share your profile with clients of the Sophy Love matchmaking practice who are not Closer members, for the same purpose
  • Discuss your profile internally among our matchmaking, facilitation, and event staff

Mutual consent before contact. We do not release your contact information to another person unless both of you have reviewed the other and agreed to an introduction. Once an introduction is made, what happens next is between the two of you.

Your profile is never public. We do not publish matchmaking profiles on the open internet, sell them, or display them as swipeable public listings.

Opting out. You may pause or delete your matchmaking profile at any time in your account or by emailing legal@gettingcloser.co. Deleting your profile stops future sharing. It does not retract information already shared with a member or client, and it does not require them to forget it.

No guarantees. Inclusion in the matchmaking database does not guarantee that you will be considered, selected, presented to anyone, or introduced to anyone. Introductions are made at our sole discretion based on our professional judgment. We may decline to present a member for any lawful reason.

Be honest. Misrepresenting your age, relationship status, availability, photos, or intentions in your matchmaking profile is a material breach of these Terms and grounds for immediate termination without refund.

11. The Closer Community

The member community is hosted on a third-party platform. Your use of it is also subject to that platform’s terms and privacy policy.

You are responsible for what you post. Do not post anything unlawful, harassing, hateful, sexually explicit, defamatory, deceptive, or infringing, and do not post other members’ private information or repeat what they shared in a session or event.

You keep ownership of what you post. You grant us a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, display, and distribute your posts within the Services, and to use them for operating and improving the community. We may remove any content and may suspend posting privileges at our discretion.

12. AI Dating Coach

What it is. The AI dating coach is a software tool that generates responses based on our coaching approach. It is available by text and voice.

What it is not. It is not a person, not a licensed professional, and not a substitute for therapy, medical care, legal advice, or a real relationship. Its responses may be inaccurate, incomplete, generic, or wrong for your situation. Use your own judgment, and do not rely on it for any decision that matters to your health, safety, finances, or legal position.

Your conversations are stored. Conversations with the AI coach, including voice recordings and transcripts, are stored and may be reviewed by Closer staff to improve the tool, train facilitators, ensure quality, investigate abuse, and support you. Do not share information with the AI coach that you would not want a member of our team to read.

Do not use it in a crisis. The AI coach is not an emergency service and cannot help in a crisis. If you are thinking about harming yourself or someone else, contact local emergency services or, in the United States, call or text 988 to reach the Suicide and Crisis Lifeline.

Third-party processing. The AI coach is powered in part by third-party model providers, and your inputs are processed by them under their terms.

13. Courses, archives, and intellectual property

The Services, including The Authentic Dating Course, session recordings, archives, written materials, exercises, frameworks, branding, and site content, are owned by us or our licensors and are protected by intellectual property law.

While your membership is active, you get a limited, personal, non-transferable, non-sublicensable, revocable license to access and view this content for your own personal, non-commercial use.

You may not download, copy, screen record, republish, resell, share credentials for, distribute, or create derivative works from Closer content, and you may not use it to build, train, or operate a competing program, course, or AI system. This license ends when your membership ends.

Authentic relating as a practice is not owned by us. Our specific expression of it is.

14. Prohibited conduct

You agree not to:

  • Use the Services for any unlawful purpose
  • Impersonate anyone or misrepresent your identity or status
  • Solicit money, investments, or business from other members
  • Use the Services to recruit for another program, event, or platform
  • Scrape, harvest, or bulk collect member information
  • Contact a member who has asked you to stop
  • Attempt to circumvent access restrictions or share your access with non-members
  • Interfere with the operation or security of the Services

15. Suspension and termination

You may cancel at any time as described in Section 4.

We may suspend or terminate your membership and access, with or without notice, if you breach these Terms, if we believe your conduct puts another member at risk, if you provided false information, or if we discontinue the Services. If we terminate for breach, no refund is due. If we discontinue the Services entirely, we will refund any prepaid, unused portion of your membership.

Sections that by their nature should survive termination will survive, including Sections 8, 9, 13, 16, 17, 18, 19, 20, and 21.

16. Third-party services

The Services rely on third parties for payments, community hosting, video hosting, email, scheduling, and AI. We are not responsible for third-party services, their availability, or their handling of your information beyond what we describe in our Privacy Policy. Links to third-party sites are not endorsements.

17. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE, THAT ANY MEMBER IS WHO THEY SAY THEY ARE, THAT YOU WILL BE MATCHED OR INTRODUCED TO ANYONE, OR THAT ANY INTRODUCTION, DATE, OR RELATIONSHIP WILL RESULT.

18. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLOSER AND ITS OWNERS, EMPLOYEES, FACILITATORS, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR EMOTIONAL DISTRESS, ARISING OUT OF OR RELATING TO THE SERVICES.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS (US$100).

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

19. Indemnification

You agree to indemnify and hold harmless Closer and its owners, employees, facilitators, and contractors from any claim, loss, liability, or expense (including reasonable attorneys’ fees) arising out of your use of the Services, your conduct toward another member, your content, or your breach of these Terms.

20. Dispute resolution

Talk to us first. Before filing any claim, contact us at legal@gettingcloser.co and give us 30 days to resolve it informally.

Arbitration. If we cannot resolve it, you and Closer agree that any dispute arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its consumer arbitration rules, in San Diego, CA or by video or telephone at your election. Judgment on the award may be entered in any court with jurisdiction.

Exceptions. Either party may bring a claim in small claims court, and either party may seek injunctive relief in court to protect intellectual property or to stop conduct that threatens someone’s safety.

No class actions. You and Closer agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding.

Opt out. You may opt out of this arbitration agreement by emailing legal@gettingcloser.co with the subject line “Arbitration Opt-Out” within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.

21. General

Governing law. These Terms are governed by the laws of the State of California, without regard to its conflict of laws rules. If Section 20 does not apply, the courts located in San Diego, California have exclusive jurisdiction.

Changes. We may update these Terms. If we make a material change, we will notify you by email or in-product at least 14 days before it takes effect. Continuing to use the Services after that means you accept the updated Terms.

Entire agreement. These Terms and our Privacy Policy are the entire agreement between you and Closer about the Services.

Severability. If any provision is unenforceable, the rest stays in effect.

No waiver. Our failure to enforce a provision is not a waiver of it.

Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets.

Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

22. Contact

SLS Consulting LLC d/b/a Closer 16950 Via de Santa Fe, Suite 5060, Rancho Santa Fe, CA 92067 legal@gettingcloser.co